Privacy Policy

**Last updated: 30/11/2025

Harry’s Wholesale (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify website, make a purchase, or otherwise interact with our services. By using our website, you consent to the practices described in this policy.

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1. Information We Collect

We collect personal information to provide and improve our services, process orders, and operate our business. Information we may collect includes:

1.1 Personal Information

  •  Name
  •  Business name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through Shopify’s payment providers; we do not store full card information)

1.2 Account Information

If you create a wholesale account, we may store:

  • Login credentials
  • Order history
  • Business details such as reseller or wholesale license information

1.3 Device and Usage Information

Automatically collected data may include:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed and time spent on the site
  • Referral source
  • Cookies and tracking technologies (see Section 7)

1.4 Communications

Any messages sent to us (email, forms, chat) may be retained for customer service and record-keeping.

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2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage wholesale accounts
  • Communicate with you about orders, inquiries, and support
  • Improve our website, services, and product offerings
  • Prevent fraudulent transactions and protect our business
  • Comply with legal and regulatory obligations
  • Send optional marketing communications (you may opt out at any time)

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3. How We Share Your Information

We may share your personal information with trusted third parties, including:

3.1 Shopify

Our online store is hosted on Shopify. They provide the e-commerce platform and handle payment processing, analytics, and order management.
Please see Shopify’s Privacy Policy for more information on how they handle data.

3.2 Service Providers

We may share information with partners who help us operate our business:

  • Payment processors
  • Shipping and logistics providers
  • Email and marketing software
  • Website analytics tools
  • IT and security providers

These providers only receive the information necessary to perform their services.

3.3 Legal Requirements

We may disclose information if required by law, to comply with legal obligations, or to protect our rights and business operations.

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4. Data Retention

We keep personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal and tax obligations
  • Resolve disputes
  • Maintain accurate business records

You may request deletion of your personal data at any time (see Section 8).

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5. Security

We take reasonable steps to protect your information, including:

  • Shopify’s built-in security features
  • SSL encryption
  • Restricted access to sensitive data

While we strive to safeguard your information, no online transmission is completely secure.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Correct inaccuracies in your information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data
  • Object to certain processing activities

To exercise your rights, contact us at info@harryswholesale.com.

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7. Cookies & Tracking Technologies

Our website uses cookies and similar tools to improve user experience and analyze site performance.

Cookies help with:

  • Remembering cart items
  • Keeping users logged in
  • Tracking site usage
  • Improving website functionality

You can control cookie settings in your browser. Disabling cookies may affect website performance.

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8. Marketing Communications

With your permission, we may send emails about new product offerings, seasonal availability, and wholesale updates.
You may opt out at any time using the “unsubscribe” link or contacting us directly.

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9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

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10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

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12. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us:

Harry’s Wholesale
Email: info@harryswholesale.com 
Phone:  02 9746 2233
Address: PO Box 73, Sydney Markets, NSW, 2129